For parents and carers
How can we help?
Tell the Thinkibee team about a tricky sign-in, an incorrect result or a privacy concern.
For a password reset, enter your parent email on the sign-in page and choose “Forgot password?”. If the email service is busy, you can send a request here while signed out.
Send a private request
Describe the issue without including a child’s full name, school, password or recording. For a question about an exercise, its year and topic are usually enough. Requests are kept for 90 days.
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