For parents and carers
Delete or export my data
Choose one learner, the whole family account, or just the sample data on this device.
Whole-account deletion requires a sign-in within the last 15 minutes. If prompted, sign out, sign back in and return here. You do not have to enable learning, AI or voice to remove data.
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Erase sample progress, the theme and Bee’s visit markers on this device. This does not delete a signed-in account or data on other devices.
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What happens afterwards?
Confirmed cloud deletions remove the selected records from the active database. Provider logs, backups and files you downloaded are separate. A fixed expiry for all provider copies has not been verified. There is no paid subscription to cancel in this pilot.
Need help or cannot access the account? Visit family support →